Privacy Policy

 

your privacy

Thank you for shopping at VOXAPOD.com. This privacy policy (“Policy”) outlines the information we collect about you on the Website, as well as information collected when you otherwise communicate or interact with VOXAPOD, how we use the information and the choices you have to review, revise and/or restrict our usage of this information.


INFORMATION COLLECTION, USAGE, AND SAFETY

VOXAPOD.com collects customer information in an effort to improve our customer's shopping experience, to communicate with our customers about our products, services and promotions, and to enhance and improve the performance and accuracy of our operations and website. We collect information such as your name, e-mail and postal address and credit card numbers, that you provide to us when you place an order, when you save your information with us or when you participate in a promotion or survey. VOXAPOD.com may use your information collected online to process and fulfill your order. We also collect e-mail addresses at various locations within the site including when you order from the site so that we can send you any necessary e-mail messages related to your order — such as an order confirmation notice, as well as send you other information that we believe may be of interest to you. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience. We also monitor site use and traffic patterns to improve our web site design, the products and services we offer and the way in which we offer them. VOXAPOD.com recognizes that it must maintain and use customer information responsibly.

To serve you better and improve our performance, we may combine information you give us online or in stores. We may also combine that information with publicly available information and information we receive from or cross-reference with select partners and others. By combining this information we are better able to communicate with you about our products, special events and promotional purposes and to personalize your shopping experience.

If at any time you would like us to delete any of your personal information on file, just e-mail voxapod.com customer service at hello@voxapod.com.  Please be sure to include your e-mail address and full name.

We may also use various mechanisms to track activity on our website, including cookies or web beacons, sometimes in connection with select partners. A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie. We use the information collected by these technologies to study use of our website, to refine and improve our customer service and performance, and to detect and prevent misuse or fraud. To learn more, visit our Cookies page. 

We may use technologies, such as our own cookies, to provide you with personalized online display advertising tailored to your interests.  We may also use the services of third parties to utilize these and other technologies to allow delivery of advertising that directly relates to offers that may be of interest to you. If, however, you'd prefer not to receive relevant banner advertisements from our third party partners, you may opt out at any time by visiting www.networkadvertising.org/managing/opt_out.asp. You may also delete cookies, including those associated with web beacons, by following the directions in your browser software. If you delete your cookies, use a different browser, or buy a new computer, some functionality of the website may change, and you may need to renew an opt-out choice if you have made one.

We or our partners may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to customers. They may be recognized by other sites or by our marketing or business partners. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. Visit www.macromedia.com/support/documentation/en/flashplayer/help/ to learn how to manage privacy and storage settings for Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable. We also use other methods of automatic collection to determine information about visitors to our website, including the IP address, browser, language preferences, and computer identification numbers. We use the information obtained using these tools to provide better customer service, enhance our product offerings, and detect potential misuse or fraud.

We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered and as required by law. In addition, we may disclose credit card and other information we collect from you with an outside company with which we have contracted for their services to protect against fraud and the unauthorized use of credit and gift cards.


disclosure to third parties

VOXA POD does share information you provide to us when you participate in a promotion with those companies with whom we have joined to offer these promotions as well as other companies whose promotions we think will interest you. We may disclose information about you to other members of the VOXA POD corporate family and as required by law. In the event that a store, division, assets or part or all of VOXA POD is bought, sold or otherwise transferred, or is in the process of a potential transaction, customer information will likely be shared for evaluation purposes and included among the transferred business assets.

We may contract with other companies to provide certain services which are necessary for us to conduct our business.  We will provide these companies with only the information they need to perform their services. In addition, VOXAPOD will send personally identifiable information about you to other companies when we have your consent or we need to share the information to provide the products or services you have requested. As a matter of policy, your email address will never be distributed to or shared with third parties who wish to use your information for their own marketing or commercial purposes.

VOXAPOD may lawfully disclose information about you as required by law or if we have good-faith belief that such action is necessary to (a) comply with current judicial proceedings, a court order or legal process served on us, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.


OBTAINING CONSENT

When you use our “Invite Your Friends” feature, we rely on you to obtain the consent of your friend to allow us to use that information to invite them to create a user account.


CHILDREN'S PRIVACY

We may use various mechanisms to track activity on the Website, including cookies.  A cookie is a small removable data file that is stored on your computer’s hard drive when you visit our Website. This allows us to collect information about your usage of our Website in an effort to improve customer experience, analyze usage patterns, and tailor the Website to our users’ needs.  Cookies are safe and cannot be used to deliver a virus.  Cookies only identify your computer to our servers when you visit our Website.  Most web browsers are set to accept cookies.  If you do not wish to accept cookies, you can refuse the transfer of cookies to your computer’s hard drive by adjusting your Internet browser.  Without accepting a cookie, you can browse through our site, but you will be unable to establish a shopping cart session and make a purchase on-line.


california privacy rights

This privacy policy describes how we may share your information for marketing purposes, as described above. California residents are entitled to request and obtain from us once per calendar year information about any of your personal information shared with third parties for their own direct marketing purposes, including the categories of information and the names and addresses of those businesses with which we have shared such information. To request this information and for any other questions about our privacy practices and compliance with California law, please contact us as explained below.


POLICY CHANGES

VOXAPOD.com may periodically update this Privacy Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy.

Feel free to contact us with any questions about our Privacy Policy.

hello@voxapod.com